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Getting StartedUpdated This week

Getting Started / FAQ

Create your page, add links, apply a template, read analytics, get Premium, and handle common issues.

How to create your page

  • Create an account and pick your username.
  • Open Customize to set your background, colors, avatar and effects.
  • Add your links and socials in the Links dashboard.
  • Publish — your page is live at thugg.lol/your-username.

Fastest start

Not sure where to begin? Apply a template from the Templates library and tweak it — it fills in a full look in one click.

The onboarding checklist

New profiles show a short guided checklist with highlighted prompts. Completing it makes your page feel finished.

  • Set an avatar.
  • Write a short bio.
  • Add your first link.
  • Add your first track (optional).

Using templates

Templates are full profile looks you can apply instantly.

  • Browse the community library and search by name or tags.
  • Star templates you like in Favorites.
  • Click Apply to copy a look to your page — some templates are Premium-only.
  • You can publish your own templates from My Uploads.

How to read analytics

  • Start with Views and Clicks to understand reach and engagement.
  • Check Unique visitors to estimate real audience size.
  • Use Conversion rate to see how effective your page is at turning visits into clicks.
  • Use Countries, Devices, and Sources to understand where growth comes from.
  • See the Analytics article for the full breakdown and Premium Insights.

How to get Premium

Pro is a one-time purchase of $8.40 for lifetime access — it is not a subscription.

  • Buy it directly (fastest).
  • Redeem a coupon in Account → Settings → Account.
  • Earn it through referral campaigns.
  • Receive it as a gift — any Pro user can gift Pro to another account by username.

See the Premium article for exactly what’s included.

Get discovered

Two public pages surface active profiles — no submission needed.

  • Leaderboard ranks the top profiles by all-time views.
  • Explore shows trending, top, and newest profiles.
  • Your profile appears automatically as it gains views.

I didn’t receive the verification email

  • Check your spam / junk folder.
  • Wait a few minutes and try again.
  • Make sure the email address is typed correctly.
  • If it still doesn’t arrive, contact support and we’ll help.

My analytics aren’t updating

Analytics are near real-time and refresh automatically every 15 seconds while the tab is open, but small delays can happen.

  • Give it a little time and keep the tab visible.
  • Some traffic sources report limited details.
  • If you’re testing your own page repeatedly, numbers may be filtered to keep analytics clean.

If it looks stuck for a long time, contact support with your username and approximate time window.

My account was limited or banned

If your account is restricted, it usually means we detected behavior that looks like abuse or a serious policy issue.

  • If you think this is a mistake, request a review via Help Center → Support.
  • Share any context that might help us understand what happened.

We’re a young product, but from day one we focus on safety, transparency, and honest analytics. Thugg.lol is improving fast, and we take feedback seriously — we’re building a service people can trust.

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