Account & billing
Account Support
Email, password, two-factor auth, sessions and deleting your account.
Everything about the account itself lives in Account → Settings.
Email and password
- Changing your password requires your current password.
- Passwords must be at least 8 characters — use something you do not reuse.
- Your email is never shown on your public page.
Guard the email first
Your inbox is the only key to this account. If you lose access to the email address, recovery becomes a manual ownership check — keep it current, and keep it protected.
Two-factor authentication
Add a second layer in Account → Settings → Security.
- Open the Security section and start 2FA setup.
- Scan the QR code with an authenticator app such as Google Authenticator or Authy.
- Enter the 6-digit code to confirm.
Keep a backup of your authenticator or you can lock yourself out. If that happens, contact support — we verify ownership before restoring access.
Devices and sessions
- Each session shows browser, OS, IP, country and last-seen time.
- Revoke any single session, or sign out everywhere at once.
- See something you do not recognise? Revoke it and change your password immediately.
Deleting your account
Open Account → Settings → Account and use the Danger zone. Deletion is immediate and permanent: your profile, links, uploads, analytics and orders are removed, and the URL is freed for someone else.
There is no undo and no grace period. Export anything you want to keep first — and if you only want to change your email or username, do that instead of deleting.
This did not solve it?
Open a ticket with Account Support already attached, or ask in Discord where someone is usually awake.